Terms & Conditions | HPE Knowledge Club | Education Services: HPE United Kingdom & Ireland

Terms & Conditions | HPE Knowledge Club

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Welcome to the Hewlett Packard Enterprise Knowledge Club Rewards Program (the "Program"), promoted by Hewlett-Packard Limited, with registered number 00690597 and registered office at Ground Floor, 210 Wharfedale Road, Winnersh Triangle, Berkshire, RG41 5TP, UK ("HPE" or "Company") and offered to you being an employee of our customer or a natural person customer, subject to your acceptance of these terms and conditions (the "Terms"), the Company's privacy statement, and any amendments that the Company makes. Your participation in the Program is voluntary. BECAUSE THESE TERMS AFFECT YOUR LEGAL RIGHTS, IT IS IMPORTANT THAT YOU READ THEM CAREFULLY. By participating in the Program, you (“Member”): (i) certify that you are over the age of majority in the jurisdiction in which you reside and that you are not a Public Sector individual (as defined in section 4 below); (ii) consent to the Company's collection and use of your personal information (as set out in section 12 below); and, (iii) agree to these Terms, as they may be amended from time to time. If you do not agree to these Terms, you cannot participate in the Program.

1. Earning Points.</b You earn Program rewards points ("Points") by completing courses with HPE Education which you will then be able to redeem for reward items, in the form and under the conditions set forth in these Terms and in the Program website. The Program rewards you with one hundred (100) Points for each day of qualifying training you complete. Rewards are available starting at six hundred (600) Points. Points are only earned on qualifying, "for-fee" courses available on the Program website. Free courses, seminars, lectures or purchases in conjunction with another offer, may earn you fewer, or no points. The Company may change the basis upon which Points are awarded, including the number of Points awarded per completed course, at any time. The Company also reserves the right to set a maximum number of Points that may be collected at any time by providing you with thirty (30) days prior notice.

2. Point Expirations. Points assigned to a Member's account will expire 3 years from the date on which the Points were assigned. Members will receive point expiration notices thirty (30) days before the Points expire.

3. Membership. To participate in the Program, you must be a Program Member, for which you first have to complete a qualifying course, and within a week, you will receive a welcome email with instructions on how to join the Program. Only one Program membership is available per person. Members must use a unique email address to participate in the Program and no more than one Member may be associated with the same email address. The Company may determine who it grants membership to, and may revoke your membership at any time under the provisions of section 15 of these Terms.

4. Eligibility. Public Sector employees, officers and any other Public Sector individuals are not eligible to participate in the Program. "Public Sector" refers to:<ul style="list-style-type: none;margin:0;">(i) Any officer or employee of a Public Sector entity, or any person acting in an official capacity for or on behalf of a Public Sector entity. A "Public Sector entity" includes any entity in which a government has greater than 50% ownership or which is controlled by a government.<li>(ii) Members of royal families.</li><li>(iii) Candidates for a political office.</li><li>(iv) Any other person who is deemed to be part of the Public Sector by applicable law.</li></ul>This Program is not available to HPE Employees either (“HPE Employee(s)” means any person who has an employment contract in place with Hewlett Packard Enterprise Company or any of its subsidiaries, including any entity belonging to the multinational Hewlett Packard Enterprise group).

5. Points. Points are only earned by, and will only be deposited to, the account associated with the Member who completes a qualifying course.  Points earned by a Member will remain with the Member even if they change employers.

6. Retroactive Purchases. Points will not be applied retroactively to any previous courses completed.

7. No Cash Value. Points have no cash value, and are not transferable or assignable.

8. Refunds. If you receive a refund for any course completed, any Points awarded for that completed course will be deducted from your account.

9. Redeeming Points. You may redeem Points by following the instructions that will be provided to you within the email you will receive each time you earn Points.

10. Errors. The Company is not obligated to honor a redemption request on an inaccurate Points value resulting from an error in printing, production, or posting.

11. Availability of Rewards. The Company will endeavor to ensure availability of all rewards items, however it cannot guarantee that a particular item will be available. If a rewards item is unavailable, the Points will be re-instated back into the Member's account. Rewards are not returnable, refundable or cancellable once issued to a Member.

12. Privacy and Data Security. HPE is a controller of personal data that a Member may provide by participating in the Program such as name, surname, email address, registration ID, attendee ID, country of residence and information about completed courses with HPE Education. By participating in the Program, you agree and consent to the collection and processing of your personal data in accordance with any applicable laws and the HPE privacy practices, described in <a href="https://www.hpe.com/uk/en/legal/privacy.html" target="_blank" style="color:#444444;text-decoration:underline #00B388;">HPE Privacy Statement</a>. Rewards are redeemed through third-party service provider(s) ("Provider(s)"). By participating in the Program Member also consents to the disclosure of the above personal data to the Provider(s) for the sole purpose of reward fulfillment.

13. Inspection. You must verify the reward item you receive at the time you receive it, in order to ensure that it is satisfactory. If it is not, you must immediately notify the Company of any error. If you do not do so, you are deemed to have accepted the reward item.

14. Changes to the Program. The Company may: <ul style="list-style: none;"><li>a. terminate or suspend the Program at any time, stating or not stating reasons, by providing thirty (30) days prior notice for you to redeem any Points in your account;</li> <li>b. restrict, extend or otherwise alter the Program (or any aspects thereof); and/or,</li> <li>c. revise these Terms.</li></ul>

15. Revocation of Membership. If, in the Company's opinion, you abuse any of the Program privileges, or breach any of these Terms, the Company may revoke your membership, without notice to you, and cancel any reward points that you have accumulated.

16. Inactivity. If there is no activity in your account for 24 consecutive months, your account will be deleted and all accumulated Points will be forfeited.

17. Taxes, Social Security and/or Insurance Contributions. You are solely and directly responsible for accounting for and paying any tax liability, social security and/or insurance contributions arising from your participation in the Program. The Company will not assume any liability for tax, social security and/or insurance contributions arising from your participation in the Program and any reward items that you may obtain under the Program.

18. Corporate Policy. You are solely responsible to follow any corporate policy at your firm regarding your participation in the Program, including any applicable legal and ethical standards.

19. NO WARRANTY. THE COMPANY, AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, DO NOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE PROGRAM OR ANY PRODUCTS OR SERVICES RELATED THERETO, AND EXPRESSLY DISCLAIMS ANY SUCH WARRANTIES.

20. IMPORTANT DISCLAIMER. THE COMPANY SHALL HAVE NO LIABILITY FOR THE LOSS OF (1) A GIFT CODE OR GIFT CARD AFTER RECIPT BY MEMBER, (2) ANY PASSWORD OR INFORMATION YOU MAY CHOOSE TO STORE IN YOUR ACCOUNT IN YOUR COMPUTER OR MOBILE DEVICE IN THE EVENT YOUR PASSWORD, COMPUTER OR MOBILE DEVICE IS LOST OR STOLEN. FOR ISSUES RELATED TO THE USE OF GIFT CARDS THE APPLICABLE MERCHANT’S SHALL BE RESPONSIBLE. MERCHANTS ARE SOLELY TO YOU FOR ALL ISSUES RELATED TO THE USE, AND THE TERMS OF SUCH USE, OF GIFT CARDS. THE COMPANY WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL, SPECIAL OR INCIDENTAL LOSSES OR DAMAGES. IF THE COMPANY IS FOUND LIABLE FOR ANY REASON (INCLUDING LIABILITY FOR NEGLIGENCE OR BREACH OF CONTRACT), ITS LIABILITY WILL BE LIMITED TO ONE HUNDRED USD ($100). NOTWITHSTANDING THE FOREGOING, NOTHING HEREIN SHALL OPERATE TO LIMIT OR EXCLUDE COMPANY’S LIABILITY FOR PERSONAL INJURY OR DEATH CAUSED BY NEGLIGENCE AND/OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED AT LAW.

21. Up-to-date information. You must ensure that the information you provide to the Company is complete and up-to-date. If any information changes, you must notify the Company immediately.

22. Definition. In these Terms, 'including' means ‘including without limitation'.

23. Assignment. The Company may assign the Program without notice to you. Upon doing so, the Company is released from any further obligations to you, all of which are assumed by the assignee.

24. Prevalence. In case of conflict, discrepancy or divergence between these Terms and the content of the Program website, the provisions of these Terms shall prevail.

25. Severability. In case any provision in these Terms shall be void, invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. To the extent permitted by applicable law, the parties hereby waive any provision of law which renders any term or provision hereof invalid or unenforceable in any respect.

26. Effective Date. These Terms are effective as of 1 May 2023, and replace any previous version. Using this Program after such effective date constitutes your acceptance of these Terms. Publications of these Terms on the Program website is deemed to be notice of such Terms (where notice is required to be given).

27. Notices. Notices to Members can be sent by email or be posted on the Program website.

28. Governing Law and Jurisdiction. These Terms and the Program shall be governed by the laws of the country of HPE and the courts of that locale shall have jurisdiction.

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